A tenant was living in a rental unit with serious repair issues that the landlord failed to address.
When the problems continued, the landlord moved her into another unit. Unfortunately, the second unit also had unresolved repair issues. Despite the tenant’s efforts to get the repairs made, conditions remained unaddressed.
In August 2024, the tenant filed two Statements of Claim against the landlord, one for each unit, based on the landlord’s failure to make repairs. The landlord was not served until August 2025. After being served, the landlord filed a timely Answer and a Motion to Dismiss in both cases.
In October 2025, the tenant came to HCAC for support. HCAC assisted her with filing two Amended Statements of Claim in which she sought compensation for the landlord’s failure to make repairs and breach of contract. The landlord responded with an Amended Answer and another Motion to Dismiss in each case. HCAC drafted responses opposing the Motions to Dismiss and advocated for the tenant’s claims to move forward.
A mediation was held in February, and the parties reached a settlement agreement that is pending the tenant’s signature. As part of the agreement, the landlord agreed to provide the tenant with two months of free rent and a confidential settlement payment.
This outcome helped bring accountability and relief to a tenant who had been navigating unsafe and unresolved housing conditions. With HCAC’s assistance, she was able to pursue her claims, respond to multiple dismissal attempts, and reach a meaningful resolution.